Information we collect
Information is received and collected automatically either each time you visit the bubbabambu.com site or when you complete our online forms either on our website or through our third parties websites mainly Google for analytics, Mailchip for electronic mail outs, or one of our payment platforms such as PayPal or Stripe. The information we collect from our own site are your Internet Protocol (IP) address, the browser and operating system you are utilizing, the date and time of your visit, the pages of the site which you visit, the Internet address of the website from which you linked to our site and any promotion identifiers contained in these links, and the Internet address of any website to which you link from our site, this information is normally collected by and stored by google as part of google analytics. If you maintain an account with bubbabambu.com and log on to the site using such account information, we also receive and collect your user identification number, user name (of which could be an email address) and password. This information is kept on our own servers, and can be altered or request of deletion at any time by yourself by logging into your account and amending the information or managing your preferences.
For newsletter and email sign ups, or online collection forms we use Mailchip who store your information on their own servers, your information can again be amended or deleted at any time by yourself by clicking on the manage preferences link on the bottom of the emails sent out through their systems.
For payment information we do not store information of card details or alike regarding payments on our own system, we only receive confirmations through the ecommerce platform that payment has been made of goods and products. The payment systems used are through third parties PayPal and Stripe, you can view their individual information collection information and processes on their own websites.
We use “cookies” to automatically receive and collect certain information each time you visit the bubbabambu.com site. Cookies are used on the bubbabambu.com website to identify and link users to their shopping cart and to track other user behaviours related to their activities on the
bubbabambu.com website. “Cookies” are small files that contain unique alphanumeric identifiers that are transferred to your computer’s hard drive to enable our system to recognize you and your browser. If you prefer not to allow cookies on your browser, you can find instructions for how to disable cookies in the help section of your browser’s toolbar. However, please keep in mind this will interfere with certain features on our website, reduce the overall quality of your experience and hinder our ability to improve site functionality over time. We use pixel tags or web beacons in conjunction with cookies to track what parts of our website were visited, track the effectiveness of our advertising campaigns with third parties and to update our third-party analytics. In the following instances, we may require you to submit personally identifiable information which we receive and collect: when you (1) open an account; (2)complete and submit an order on our site; (3) become a affiliate; (4) submit a customer review; (5) communicate with customer service; (6) conduct a search; or (7) subscribe to a newsletter or customer alert. The information which we may receive and collect in connection with any of these activities includes your name, address, telephone number, and email address; credit card information; names and addresses of the parties to whom product is shipped; content of reviews and emails sent to us and your password. We also receive and collect certain information when you communicate with us by email. We may request and receive a confirmation from you when you receive and open an email from us.
How the information we collect is used
We use the information which we collect from you internally for the following purposes: to process, track, and fulfil your order; communicate with you regarding your order; respond to a request for information; send you promotional information and material; send you newsletters and news emails, customer alerts, and email; communicate with you regarding products you have purchased; improve our website; enhance our customer service; track customer preferences and improve and enhance our product selection. We do not sell or otherwise provide the information we collect from you to third parties except as described below. We share information with our subsidiary and affiliated companies which are owned or controlled by us or which are under common ownership and control with us and with certain third parties to whom we provide goods and/or services which are not our subsidiary or affiliated companies. We also share information with third party service providers, agents and subcontractors which are not our subsidiary or affiliated companies and which provide certain services and goods to us including credit card processing; online check payment services; postal and delivery services; fulfilment services; data analysis services; market research; technology infrastructure and marketing, promotional and advertising services. All third parties to whom we provide information have no right to use the information except to the extent necessary in connection with providing goods and/or services to us or our providing goods and services to them. All such third parties are contractually obligated to maintain the confidentiality and security of the information. We may also send you other promotional materials on behalf of other companies. See “What Are My Choices Regarding My Information?” below for your options regarding these other companies. We may in the future sell some or all of our assets and/or business units, in which case customer information may be one of the assets transferred. We may disclose any information that we collect if required by law or valid order of a court or other governmental authority or to protect the health and safety of our employees or the general public.
How is the information secured?
All sensitive information which we receive and collect from you is secured using industry standard security and encryption technology such as Secured Sockets Layer (SSL) technology. This technology prevents information which is transmitted over the Internet from being intercepted and read by unauthorized parties. All information is stored on secured computers to which access is restricted.
How can I access my information?
All of your personal information can be accessed by logging onto your account page of our site., where you may also track orders and recent account activity. We fully comply with the UKs GDPR regulations, so if you are unable to amend or delete any of your personal information for whatever reason, please contact us with your request and we will ensure you our records are amended to meet your requests.
What are my choices regarding my information?
You can review, modify, update, and delete any information contained in your account by logging on to your account page of our site. If you do not wish to receive promotional emails from us, you can indicate this by changing your email preferences in the account section of the bubbabambu.com website. If you wish to be removed from our mailing list, please send an email to our customer services manager at firstname.lastname@example.org. Please specify in your correspondence that you do not wish to receive further mailings from bubba bambu. If you purchase products or services from our site without opening an account, you may indicate that you do not wish to receive mailings from us or from other companies during the purchase ordering process. Please see “Information We Collect” above for information on how to set your browser to deal with Cookies.
If you are under the age of eighteen (18) years, you may use this website and purchase products and services through the use of this website only with the involvement and under the supervision of a parent or legal guardian.
Links to other websites and third-party advertisers
What is a cookie?
Strictly necessary cookies
These comprise cookies which enable services you have specifically asked for or are strictly necessary. No consent is required. These cookies are necessary in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as shopping baskets, cannot be provided.
These cookies collect anonymous information on the pages you visit. By using the website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is used to improve how the website works.
These cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device. These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.
Are cookies safe?
Yes, cookies are harmless text files. They can’t look into your computer or read any personal information or other material on your hard drive. Cookies can’t carry viruses or install anything harmful on your computer.
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